Hi All,
Wondering if anyone's had any past experience with funcom support
Sent them an email asking to remove a failed payment, and they locked my account and are now asking for my ID and debit card information?
Any ideas...
Hi All,
Wondering if anyone's had any past experience with funcom support
Sent them an email asking to remove a failed payment, and they locked my account and are now asking for my ID and debit card information?
Any ideas...
Belaf {Slaughterer}
You'll have to email support and give them what they want.
Unfortunately, this happens a lot because their billing system is in Europe. When you use your credit card, your company/bank blocks the transaction because it thinks the card is being used in Europe. Then their payment system detects as being a fraudulent transaction and they end up locking/freezing it.
They really should have the option based on your address to charge your card in your country.
Paypal or game cards are the only real alternative.