Hello,

I've opened 2 tickets almost 2 weeks ago but still no response so i wanted to post here. I've bought the game when it was launched and subbed for 3 months then i've quit after a year i've returned and played again.

After a very long break i've decided to return and i can login to my account web page but cannot login to game. Are my chars deleted? Is there a way to retrieve them?

[Funcom Support #990876]
[Funcom #993843]

Thanks