Notice: Customer Support and Holiday availability

Hey folks,

With the Holiday season fast approaching, please note that certain Customer Support services may be limited through the coming weeks. Players may expect extended wait times on their in-game petition and E-Mail tickets, and the hours for Live Chat availability will be affected.

For 24/7 E-mail support services, please visit: http://help.funcom.com/
For Live Chat assistance, please visit: http://livechat.funcom.com/ during applicable hours.
For In-Game issues, please use the “/petition” chat command from your in-game chat window.

As always, we’ll work to address all of your concerns as quickly as possible! We apologize for the temporary inconvenience, and we sincerely appreciate your patience and understanding.

Happy Holidays from all of us at Funcom!

Adjusted Live Chat hours are now in effect. We apologize for the inconvenience.