We all appreciate your hard work and innovation in this game. However things must be done promptly now to makes this game grow from what it is now.
1. Merge the servers. Either merge all eu/us, or at least merge all us servers and eu servers. Seperate them with pvp blood and gore, and pve instances. Guards on pvp server? Such a dumb idea that stifled the game since buggy guards in 1.05.
2. Fix major stability and lag bugs. Nvidia driver crashes, server lags, and authentication errors during soft log and log ins needs to be fixed asap
3. Be creative with content. Since resources are limited and content updates are suffering, old world dungeones must be updated to earn rares and khitai sixman gear. Many of the vets have done every single sixman in the game over and over. Refresh it with old world dungeons like xiba rare bosses and tordelbach's tomb for 80s that gives rares and mastery xp.
4. Bridge the gap between new steam players and old vets. Allow mastery to be earned pre 80, for both f2p and premium players. Only allow few aa's to be used/equiped pre 80. Or, set up brackets for AAs allowed for 39s, more AAs for 59s, the 79. Lower the gold requirements for all purchasable gear so even more casual players can obtain them. Now when they turn 80 they're not useless in sixmans or pvp.
5. Further revamp f2p. Current system and upcoming f2p tweaks still follow an unsustainable system. More content have to be given to f2p players while incentivizing them for end game contents and premium subscription.
We all know there needs to be further pve/pvp balance and contents. However as of right now these are some of the most crucial things that have to be done to capitalize on the steam player influx timing. As always us vets all appreciate this game for its uniqueness, but critical things must be changed to sustain the population and then make the game thrive in the future.