Thieves

[LostRipper]

even though ive cancelled my account and removed my payment method funcom still took my money gotta love these POS scammers. gms dont respond to my tickets so the next course of action would be a lawsuit. attention players do not pay for this crap game or you'll be also ripped off!

[Caudilloo]

even though ive cancelled my account and removed my payment method funcom still took my money gotta love these POS scammers. gms dont respond to my tickets so the next course of action would be a lawsuit. attention players do not pay for this crap game or you'll be also ripped off!

Sounds like you blame them for your own failure to cancel your subscription. Just a few weeks ago I removed my payment option and when next payment was due it auto-cancelled my sub like it should. If they have no payment details of you they can't charge you for anything. Easy peasy.

You can claim back transactions at your bank/paypal but I don't think 'muhmuh I meant to cancel sub' will hold up as an argument. You pre-approved payment at a certain interval and it's up to you to cancel those if you don't want them to go trough. You could try the argument that you can not reach anyone on Funcom's end to cancel your subscription for you since you are unable to do so yourself, but I wouldn't hold your breath.

[LostRipper]

Sounds like you blame them for your own failure to cancel your subscription. Just a few weeks ago I removed my payment option and when next payment was due it auto-cancelled my sub like it should. If they have no payment details of you they can't charge you for anything. Easy peasy.

You can claim back transactions at your bank/paypal but I don't think 'muhmuh I meant to cancel sub' will hold up as an argument. You pre-approved payment at a certain interval and it's up to you to cancel those if you don't want them to go trough. You could try the argument that you can not reach anyone on Funcom's end to cancel your subscription for you since you are unable to do so yourself, but I wouldn't hold your breath.

muhmuh my ass thats what you get right? i did cancel it then a month ago and well ive noticed this morning that some money went missing from my account. the transaction was suspended so i removed the payment option again and closed my game account but guess what they took the money anyway and now theres no chance of being refunded anyway. my "failure" was to sub to this game and not go to the bank to block any further transaction from funcom ofcourse they pretend that nothing happened and dont even reply to the ticket i wonder if they will pretend nothing happened when the police will raid them again like in 2015

[Spreadicus]

I have never had issues canceling my subscription. It sounds like you forgot to do so. You can cancel it at anytime and they will turn it into a f2p account when your sub expires. A lawsuit will get you nowhere. Just contact support@funcom.com and ask for a refund. Is that so hard?

[Anzu]

The proper course of action is to go to http://help.funcom.com. The forums are not the place to discuss billing problems.