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Thread: Been subbed for over 12 hours,premium benefits not shown up yet ???

  1. #1

    Default Been subbed for over 12 hours,premium benefits not shown up yet ???

    As above,i asked in NPH channel and was told to logout/in again which i have done using esc,then waiting 15 secs,then quitting,tried again with /camp,wait 15,logged out,still nothing.

    I also bought 6000 funcom points,and the first time purchase reward has not shown either,not sure if this is still current though.

    Sent in a ticket through contact us,no reply as yet so i thought i would ask here for advice on this

    Bit peeved as i wanted to play around with a new char,and i have gained 3 or so lvls today and don't know if i'm getting the bonus xp etc or not :/

    Any help welcome

  2. #2

    Default

    Can you see global chat at all?
    When you push "i" for your inventory, do you have more than 12 slots? Also, do you have that "gold cap reserve" message removed on your inventory?
    If so, you're premium went through.

    The other easy way would be to just look on your account page and see if it has an expiration for your subscription.

    However, in regards to points/billing issues, if you're NOT f2p and you havent got your points yet, you will need to send Funcom an email because a "Billing specialist" will need to look at it and they'll probably say its due to your CC or your bank, yada yada. They'll tell you to email them in your in game petition, and live chat will also tell you the same thing and it could be a few days because all the hamsters... I mean Game Masters...... are probably too busy powering SWL's giant server wheel.

    Fun Fact: The "Billing Specialists" are the same hamsters who answer petitions in game, so while they could check into things when you're in game petitioning, they wont because they like to see you jump through hoops because it probably reminds them of when they were human.
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  3. #3

    Default

    It says i am subbed etc,but still no char. slots and such,as you say,it was a funcom friday though :P

  4. #4

    Default

    Quote Originally Posted by Bansidhe5691 View Post
    It says i am subbed etc,but still no char. slots and such,as you say,it was a funcom friday though :P
    You need to unlock them manually and I think new f2p accounts only get like 3 char slots nowadays
    Fass
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    {Circle of Eternity}

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