I dont believe this was the problem. To me it was their incompetence to properly finish any content in a right time, thousands of promises that never happen, low speed development of PvE, basicly zero attention to PvP (1 new minigame - possible exploits in there have never been fixed, bori ( ) and the Bloodsmth event - again almost untouched unfortunately, sorry, but if can avoid PvP to get PxP is just wrong) and I most of the time I had a feelings that noone from devs even read the forums (TL or live, it doesnt matter).