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Thread: FC, always great customer service!

  1. #1

    Thumbs up FC, always great customer service!

    BIG thanks to Funcom customer service! As usual, you replied promptly with advice that actually addressed (and fixed) the issue. FC games may be old and buggy (like me) but your customer service continues to shine.

    Yes, FC and I have history. I beta tested both AOC and TSW and have subscribed to both games over the years. And every time I have had to submit a ticket, it has been answered in a reasonable length of time with helpful advice. This morning you answered within an hour -- I was shocked and oh so happy<3

  2. #2

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    In this case its like having a top notch waiter in the 4th class pub

  3. #3

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    Quote Originally Posted by -Hyen- View Post
    In this case its like having a top notch waiter in the 4th class pub
    99 gold for the price of 100??!

    It's all about the discreet service.

  4. #4

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    Quote Originally Posted by Misiuggah View Post
    99 gold for the price of 100??!

    It's all about the discreet service.
    And quick too!

    Can't say I have any complaints with the CS though I've only ever needed assistance three times.

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