Originally Posted by
ckirmser
If I am using their service to watch those movies, then the answer is, yes, I would continue to pay.
Now, if I no longer find those 12 movies entertaining and I no longer watch them, then I will cancel my subscription and stop paying them. Otherwise, they have a right to my money to pay for services rendered.
If that was a part of the contract, then, yes, I'd expect them to fix it. However, if they do not, my only recourse is to cancel my subscription, if it makes the use of their service unreasonable.
As best I can tell, it is being run as a legit business. I am unaware of any criminal complaints against them.
Now, is it a well-run business? That, I can't say. But, I'm paying them for the entertainment I receive, not for their business model or practices, good or ill. When I am no longer entertained, I will no longer pay.
• They did add content; one example is Rise of the God Slayer. There are other additions, as well.
• They do fix bugs. Maybe not all at one time, maybe not as fast as one would like, but they do. For example, that quest where you have to get past a couple of NPCs to get to a chest in the Fields of the Dead; they fixed it so the chest is useable when, beforehand, it was not.
• I have little experience with them communications-wise, but the little I have had seems to have been honest. I had lost a couple of character slots I'd paid for before subbing and, upon subbing, they were lost. I contacted them about it and the slots were returned.
The point is, what you say has not happened, has, indeed, happened. These things it may not have been done as fast or as often as many like, but they are getting done.
But, all that aside, I'm being entertained. That's all I really care about and that's what I'm paying for.