my account get banned on Friday after i purchased credit points. i already submitd ticket on help.funcom.com. its still no responding.
i want to know how long do i still need to wait
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Thread: account got banned
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20th October 2013, 14:04 #1
account got banned
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20th October 2013, 17:59 #2Member
Monday they should respond. The error is probably with your payment type if you just added a new option or card. Happened to me and I sent them a copy of my ID and CC and it was fixed same day.
The billing team only works M-F so weekend nothing gets done with billing issues over the weekend.Last edited by Jorrvaskr; 20th October 2013 at 19:42.
Civilized men are more discourteous than savages because they know they can be impolite without having their skulls split, as a general thing.
-Robert E. Howard
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20th October 2013, 19:56 #3Moderator
Hi
Submitting a ticket is the best way to get in touch with CS. Hopefully you will have a response soon, but I'll close this as we can't help with account issues on the forums.
ThanksDoes the walker choose the path, or the path the walker?
>> Only one character from 'Vorbiz' exists in my player name. So if you see me or anyone else with a similar name running around: It is not me.
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