Frozen Account

[Khydorn]

Anyone have a phone number to FunCom Accounting? Trying to sign up for a 12 month premium Account and it keeps coming back 'Failed'. My bank says there is absolutely no reason for the transaction not to go thru. I've sent FunCom emails in the 'Contact Us' section, but, of course there has been no answer yet. So, a phone number would be nice.

[Maark]

Hey Khydorn,

Not sure wheter this is an issue that the Live-Chat can help you with but worth giving it a try at least.

Click the 'Live Chat-button' on this link: https://register.ageofconan.com/account

[Khydorn]

Thanx, Maark...giving that a shot right now...lol...as usual, I'm on hold...
Update: Now it says that Live Chat is 'Currently Unavailable'

This is shaping up to be 'Not my day'

[Arishanya]

All account issues should be conveyed through the proper channels with customer service. To contact Customer Service via email is to send an email through http://help.funcom.com or to go to http://www.ageofconan.com/support and click on "Email Support" .

As account and support issues are a private matter, the thread will now be closed. Always review over the Social Guidelines before posting on the forums. If you have any questions on this moderation then please feel free to contact the Head Moderator or Community Manager.