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Thread: Password Error 14 Feedback & Fix Authentication Failure

  1. #1

    Default Password Error 14 Feedback & Fix Authentication Failure

    I spent almost an hour changing passwords, trying to figure out why my password would not work in game. When I added AOC to my account through the website, I accidentally created a EU account instead of USA. From searching on Google, I am not the only one who has made this mistake. Perhaps it could be clarified on the account creation page that if you install the US version, you must create a US game account. I almost gave up. Thankfully, I found a fix on the Steam forums.

    When adding an account, EU is at the top, US is at the bottom of the page.
    As of 07-15-2013, login to the AOC web site...
    -click Add a Game
    -click Age of Conan
    You should see "Welcome to Age of Conan Unchained EU"
    ...scroll down to see "Welcome to Age of Conan Unchained USA"
    -click the USA version
    -click Free
    -fill in a game username, this is NOT the same as your website login
    -fill in a game password, this is NOT the same as your website login

    Make sure you install the USA version.
    My Steam shortcut shows, "Age of Conan Unchained - US Version".

  2. #2

    Default

    You should email funcom tech support. Unfortunately you won't find much help here.

  3. #3

    Default

    I put in a support ticket. Hopefully the right people will get it.

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