Originally Posted by
Kurt2013
Up front: This is a saying, we use where i come from. You should not take it literally. It is used when something offered looks nice but has a drawback or bad aftertaste (like a necro AA where the damage is increased, but the cast time as well, tradeoff thing?). Still i will try to give you some example why people might get a sour feeling even if your ideas and offers are not that bad objectively :
One example is the different treatment of low level chars.
Increasing the quest log space and offering bank space in the shop, but reducing the quest inventory and resource inventory for f2p.
Offering bags in the shop but making them extremely expensive and charbound.
Patches that fix things and add improvements but also lots of ninja changes that introduce new bugs or make the game unplayable for days.
Another the different value of offers for vets and new players (though this does not personally affect me much as long as it can be evened out sooner or later).
Another thing is the added latency for european players and the uncertainity how it will turn out in the future after the server merge (you tradeoff more players for more latency from a european players pov).
For individual players this can range from quest changes, balancing changes or revamps as well...but this depends a lot on individual preferences (for example as it is now, the crafting revamp can be a great thing or a gamebreaking things for crafter and collector chars).
These things can be small from your perspective, but for some players small changes (like saddurs key drops) can be important.
You can also add certain "IFs" and conditions to this list. In the past there were special offers advertised for premiums, but they did not work unless you had an active premium sub (a cancelled premium sub did not work) for example.