my account get banned on Friday after i purchased credit points. i already submitd ticket on help.funcom.com. its still no responding :(.
i want to know how long do i still need to wait :(
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my account get banned on Friday after i purchased credit points. i already submitd ticket on help.funcom.com. its still no responding :(.
i want to know how long do i still need to wait :(
Monday they should respond. The error is probably with your payment type if you just added a new option or card. Happened to me and I sent them a copy of my ID and CC and it was fixed same day.
The billing team only works M-F so weekend nothing gets done with billing issues over the weekend.
Hi
Submitting a ticket is the best way to get in touch with CS. Hopefully you will have a response soon, but I'll close this as we can't help with account issues on the forums.
Thanks