How to contact Customer Service

There are a couple of ways to get information or contact Funcom for assistance if you have questions.

• For in-game help please log into the game and use the /petition command. If your question is not answered in our knowledge base, please click "Petition" in order to submit your petition. Please note that tickets are answered in the order they are received. A Game Master will assist you as quickly as possible.
  
  
• For help with account issues, technical issues with the game client, general support questions, or general feedback, please go to http://help.funcom.com/. From there, enter your email address, select an issue category, and enter a detailed description of the problem requiring assistance before clicking "Submit."

Thank you!